Debbie so far has gone out or her way to keep us informed as to how the order is going and she is trying to accommodate our needs with the manufacturer. She has also assured us that our delivery needs will be met if the furniture arrives in time.
Betty was simply awesome! She was great with our design expectations and has in-depth knowledge about the products.
Brenda H. carefully measured the sofa and chairs I needed and put them quickly in a computer program. This program helped to visualize my living room and how the new furniture was going to fit in it. Brenda also gave me brilliant tips on nail head trim and valuable opinion on special order items. That day I was going to place order for three pieces of furniture, but ended up placing order for four.
I loved the fact that everyone in the store was willing to assist me and they didn't follow me around hovering over my shoulder and telling me useless things about the items I was looking at. Each member of your staff is extremely professional and helpful.
The whole experience was wonderful, we were treated professionally when we came in the first time, and on the second visit we were greeted and taken to our sales rep - we will continue to decorate with Stoney Creek Furniture and highly recommend the quality of the furniture.
My experience with Stoney Creek furniture and your sales agent Sherry Zyk has been far better than any other furniture dealer I have dealt with. I had originally purchased a set which unfortunately had a manufacturer defect. I had the problem dealt with by customer service in a very expediant fashion. I was able to take advantage of the 40% off sale on the weekend and with the credit purchased another set. My sales agent made this very easy for me for which I am very thankful.
Our sales lady was wonderful. The 40% off is what brought us to the store, at a time when we were looking for furniture. The whole experience was great will certainly recommend friends to you!
After receiving an email re the 40% off sale I called and spoke to Cheryl about a desk. As she was not going to be in the next morning she was extremely helpful in passing along all the pertinent info to Mario. He was also very helpful when I went in to purchase the desk. Mario arranged to have the desk wrapped and ready for me to pick up at shipping with in minutes. A great shopping experience from beginning to end. The desk is a perfect addition to our condo.
We thoroughly enjoyed our visit to Stoney Creek Furniture. We were delighted with the whole layout of the store. We loved the displays showcasing the various pieces of furniture. The selection is impressive and the quality of the furniture is excellent.
All sales staff were pleasant, but Mario was exceptional. He was well informed, yet knew when we needed time to discuss our purchase and left us to ourselves. He is a great attribute to your organization.
We were pleased not to be bothered by sales persons as so often happens at other furniture stores.
We moved at the pace that we wanted. The sales associate recognized that we had done our research and didn't try to show things we weren't interested in.
You always feel like you’re at home while shopping at Stoney Creek Furniture, the sales staff are just wonderful to deal with. I have never had bad experiences while shopping at Stoney Creek Furniture. I dislike pushy sales people which I have never experienced at Stoney Creek Furniture and it always nice when you can really speak with the President.
The amount of products to choose from always surpasses our expectations. That's why we shop at Stoney Creek Furniture first.
I found the item we purchased for less elsewhere. We purchased it at your store because my wife was concerned that the on-line experience would leave us with damaged goods. The experience at your store with the sales person and warehouse people made the little extra MORE than worth it! Your people make you feel good.
Betty was the best! She helped me find a great sectional to fit my budget and assisted me in choosing beautiful fabrics. I could tell she really enjoyed helping pull together the look I was hoping for.
No pressure salesperson was a very pleasant surprise. Very warm , friendly, professional and knowledgeable sales and designer ladies. More Canadian manufacturers shown than expected.
Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error, and we will do our best to correct it. We ask that you contact us directly and visit our stores to confirm information about pricing, color, features, dimensions, availability and special order lead times.
Special Order Pricing - For a variety of reasons, including manufacturer restrictions, technical issues, and constant change, we are unable to quote special order, catalogue item prices online or by email. Please contact us or visit our store for assistance. Any of our friendly and knowledgeable associates will be glad to assist you.
While we strive for accuracy, in the event of a price discrepancy between our website and our showroom, the showroom pricing will be deemed accurate. The prices listed are for the configurations on display in our showroom. Changes to finish, colour, grade, fabric or leather may lead to price changes.
Delivery - Our local delivery area includes most of Southern Ontario, including the trade areas around our store locations. Charges are based on postal code and we deliver to most places in Southern Ontario and destinations in cottage country. You will be called in advance and notified of the estimated time of delivery, with a convenient 2-hour time window.
Stoney Creek Furniture is the premier home furnishings retailer in Southern Ontario. Stoney Creek Furniture serves Toronto, Hamilton, Burlington, Oakville, Mississauga, Kitchener, Waterloo, St. Catharines, Niagara, Guelph, Brantford, Brampton, Welland, Ontario. Stoney Creek Furniture features Canada's largest showroom with a wide variety of sofas, bedroom sets, dining tables, and a whole lot more, giving you the best selection in the Hamilton, Niagara and Toronto, Ontario area. Stoney Creek Furniture's collection includes traditional, contemporary, casual, mission, and cottage style furniture. View recent additions to our online furniture gallery.